Patients & Visitors

Patient Condition Report

To inquire about a patient’s condition, immediate family members may call the Marcus Stroke and Neuroscience Center anytime using the patient information card provided by the admitting nurse, and speak to the nurse caring for the patient.

Family members should identify themselves and give the patient’s name and ID card number. Condition reports are given only to immediate family members who have the patient’s ID number.

We ask that one or two family members be designated to inquire about a patient’s condition. These family members can then relay the information to others. Friends should contact the family for information about a patient’s condition.

Visiting Policies

Visits from family and loved ones are important and help promote healing for both patients and their families. However, only two visitors are allowed in the room at a time. And, if you are sick or showing symptoms of being sick, please visit another time.

Children younger than 16 years of age must be accompanied and supervised at all times by an adult who is not a patient. Children less than 12 years of age must also have special permission from the Charge Nurse, Unit Director, or designee.

Visitors can stay in the Patient and Family Lounge from 9 a.m. – 9 p.m. daily and have access to family room resources and amenities while patients receive care.

Resources and amenities for visitors include:

  • Family suites in each patient room with private bathrooms
  • Family lounge with amenities including shower, laundry room, and limited kitchen facilities
  • Support Group Meeting

Friend and Family Support Group

Open to relatives, friends, and caregivers of current in-house stroke patients. Join us to learn more about Stroke, navigating the hospital stay, and gain insight on the next steps for your loved ones.

Group meets every Wednesday from 2 p.m. – 3 p.m. in the 8th floor, Patient and Family Lounge.

For information on Support Groups for Stroke Survivors, their families and caregivers in your area, please visit https://www.strokeassociation.org/en/stroke-support-group-finder.

Suspect a Stroke: Act FAST

If you or someone near you experiences any symptoms of stroke, call 911 immediately. Even if the symptoms seem minor, don’t hesitate. Failure to call for emergency help can affect the chances for recovery or even survival.

Think you are having a stroke? Call 9-1-1 immediately and insist to be taken to Grady!

F.A.S.T. is an easy way to remember the sudden signs of stroke. When you can spot the signs, you need to call 9-1-1 for help right away. F.A.S.T. is:

  • Face Drooping – Does one side of the face droop or is it numb? Ask the person to smile. Is the person’s smile uneven?
  • Arm Weakness – Is one arm weak or numb? Ask the person to raise both arms. Does one arm drift downward?
  • Speech Difficulty – Is speech slurred? Is the person unable to speak or hard to understand? Ask the person to repeat a simple sentence, like “The sky is blue.” Is the sentence repeated correctly?
  • Time to call 9-1-1 – If someone shows any of these symptoms, even if the symptoms go away, call 9-1-1 and get the person to the hospital immediately. Check the time so you’ll know when the first symptoms appeared.

For more information about stroke prevention, visit:

For  information about what happens after a stroke, check out our Patient Recovery Guide.